DogHouse is always there to save the day whenever I call…

The security of knowing whenever we have a computer meltdown, security camera on the fritz, or someone that simply doesn’t understand technology, DogHouse is always there to save the day, whenever I call. They build personal relationships with their clients. If you’re on the fence about choosing them as your IT firm, go for it. You won’t regret it!

CFO
Queen City College
DogHouse IT Solutions
5 / 5 stars

You will be pleased with the quality of the service and you can trust the character of everyone at DogHouse

DogHouse has quick and accurate service as well as answers to questions, along with speed of problem solving and preventative care that prevents problems before they arise. You will be pleased with the quality of the service and you can trust the character of everyone at DogHouse.  They are concerned about you, and your needs, and they work hard to make the solution work well for you.

Owner
Clarksville Eye Clinic
DogHouse IT Solutions
5 / 5 stars

I have no reason to shop around or investigate other services. The service is top notch.

Personal knowledgeable service! Almost instant attention to addressing any IT problem. We love the paw!!! You and your staff are always helpful with solutions and ideas regarding what will function best for my business, not just the latest and greatest or the most expensive!!! I have never used a different IT firm. I have no reason to shop around or investigate other services. Your service is top notch. Relationship is missing in too many services today, but DogHouse IT Solutions is only interested in getting to know you and your business so they can support your individual growth.

Owner
Clarksville Chiropractic
DogHouse IT Solutions
5 / 5 stars

DogHouse provides consistent, worry-free service

DogHouse provides consistent, worry-free service.  I've been using DogHouse for several years now, and have had no issues, whatsoever.  We've had to use them a few times in emergency situations and they've come through quickly each time. Other IT firms I've talked to do not offer the same comprehensive services that DogHouse provides.  Another IT firm came by my office and wanted to give us a quote, but I quickly discovered that they didn't provide the same monitoring services.  Taylor and the crew are always quick to help us, and they provide me with peace of mind while I'm in the office and when I'm out of the office.

Owner
DogHouse IT Solutions
5 / 5 stars

DogHouse tries to look for solutions to problems before they arise

The biggest benefit of having DogHouse is instead of relying on one IT person, we have a team of people that are available 24/7.  They take a proactive approach; DogHouse tries to look for solutions to problems before they arise.  Other IT firms do nothing until there is an actual problem, which costs the company more down time and more out of pocket dollars to fix the problem.  Using DogHouse has been one of the best decisions we have made as a company, not only is our technology more secure, but DogHouse is always looking for ways to save us money on all our technology needs.

Manager
Agri-Chem, LLC
DogHouse IT Solutions
5 / 5 stars

There is real value in the services you provide and you deliver on your agreements.

We get service and support when we need it through your remote capabilities. We are able to access important information on our server, or help employees, by remoting from anywhere.

You respond quickly, help us work through issues efficiently, and you don't bombard us with marketing. I think you guys manage security better, too. For instance, when a software provider wanted to remote in to troubleshoot their software, your techs monitored everything to make sure our internal files were secure. As a contractor, I know that "businesses that have a weak product, or service, sell their price because price has become their product." There is real value in the services you provide and you deliver on your agreements.  You hire qualified techs and you seem to have enough of them to manage your demand.  You respond quickly when we need help, you look out for the security of our company, you manage and execute your well organized contract agreements efficiently, and I feel confident that the value of your services are reflected fairly in the cost.

Owner
B3 Electric
DogHouse IT Solutions
5 / 5 stars

Customer Service all the way! DogHouse Techs are easy to work with

Previously, IT functions fell on my plate to figure out.  With our previous provider I’d have to wait for a technician to come out and it would take half the day dealing with them being in and out.  Now I simply talk to the paw! I tell the employees to do the same, so I rarely have to get involved. Customer Service all the way! DogHouse techs are easy to work with, and have personality! They’re personable and friendly.  No issue is too big, or too small, and they understand that not every person is an IT guru.  They talk us through the processes so that everyone can understand!  The time it has saved other employees, and myself, is valuable.  The employee having the problem is responsible for alerting DH, and then working with the Tech remotely to get it resolved.  It is rare they need my involvement.  I tell everyone that is looking for IT services to go to DogHouse.

Office Manager
Queen City Industrial Solutions
DogHouse IT Solutions
5 / 5 stars

Just to know we are being watched over and monitored lessens the stress of the normal workday

We are free to concentrate on assisting our members and making our Association a strong force for the day to day needs of the active duty soldiers and families of Fort Campbell. We experienced numerous problems with other companies, especially when we needed immediate help.  It is important we stay on line and active in order to serve our members. Climb down off the fence before you experience a fall you cannot recover from.  You will not regret your decision choosing DogHouse IT Solutions.

101st Airborne Association
DogHouse IT Solutions
5 / 5 stars

DogHouse uses the latest technology and their pricing fits our budget…

Our system was a mess. We were lacking a huge amount of uniformity, expansion capability, security, and storage.  We needed help getting our systems to the next level, and as our company grew DogHouse was able to provide a seamless transition to a new system.   We feel that our system is very secure and we are confident our client’s privacy is maintained.  It’s reassuring to know that we can write a service ticket and within the hour the issue is being addressed by a DogHouse team-member. DogHouse is using the latest high-end technology but keeping their pricing reasonable to our budget. They give us their recommendations about things we can do, and ultimately leave it up to us to grow our system as needed.

Vice President / COO
Animax Designs Inc.
DogHouse IT Solutions
5 / 5 stars

Customer Service at DogHouse is better than IT firms I have used in the past

Since Huneycutt Realtors has been using DogHouse our server has been monitored monthly and we have experienced NO downtime whatsoever.  Any time we have a problem with our computers we can email the service team and the repair can be made remotely.  Taylor always informs me if I need to upgrade virus programs or firewalls so our server is safeguarded.  The team also installed a great backup program in case of a server disaster.  The DH team is always friendly, the Customer Service is better than IT firms I have used in the past, and the service is quicker.  DogHouse has a better way to monitor our server and inform us of any problems they notice.  I always recommend DogHouse to all my clients and customers because I know they will be getting the best service around.

Owner
Huneycutt Realtors
DogHouse IT Solutions
5 / 5 stars

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